No Trace of Claim (Info)

There is an Action Guide for this subject, click on 'Next Page' to access it

Use this guidance if you are having difficulty finding a tax credit claim on the computer and you are dealing with

• A telephone query

• A query from a claimant visiting an Enquiry Centre

Or

• Correspondence

This guidance is for staff in

• The Tax Credit Office ( TCO)

• Enquiry Centres

And

• Contact Centres