Claimant Contacts TCO Regarding Child Trust Fund (AG)

To deal with telephone or written enquiries sent to the Tax Credit Office (TCO) from a claimant about Child Trust Fund (CTF) issues, consider steps 1 - 3 below

1If the claimant has contacted you regarding CTF issues by
  • Telephone, go to step 2
  • In writing, go to step 3
2Advise the claimant to contact the CTF Helpline on 0845 302 1470
  • Take no further action
3Send the written enquiry to the following address

Child Trust Fund Office
Waterview Park
Mandarin Way
Washington
NE38 8QG