Complex Case

Complex Cases are

Cross Border/ Family Supplement cases
Migrant workers, including A8 National and A2 National claimants where any of the household is living and /or working in the E uropean Economic Area (EEA)
All Crown Servants posted overseas outside the UK
Nationals of States covered by International Agreements, for example Non European Economic Area (EEA) – CTC Only and Non European Economic Area (EEA) – WTC Only claimants
Temporary and permanent absences for claimants leaving the UK
EEA, including A8 National and A2 National claimants where any of the household is living outside the UK and EEA
Polygamou s marriages / Polyandrou s marriages
More than 18 children within the household
A8 National and A2 National claimants with children who are living and working in the UK, but who are not registered with the Home Office Work Registration Scheme nor exempt from registration, but are still entitled to WTC
Claims where a claimant is in prison either on remand or serving a custodial sentence. For more information, see Change Of Circumstances From A Claimant Who Is In Prison
Tax credits claimants receiving income-related Employment and Support Allowance ( ESA) and working 16 hours or more a week

Complex Cases do not include