Changes Work Lists (Introduction)
When certain events occur, the computer
- Creates a work item
- Allocates that work item to the office with responsibility for that type of case
- Enters that work item on the appropriate Work List, which is available for display on screen
When accessing a Work List, you will be presented with a list of all work items
- Of the same work type
- For your Management Unit
- Under your user role
The Work Lists covered in this section of the Manual are
