Left Main Only Job And Started A New Main Only Job, Outside 7 Days (Info)
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Note: Before making any changes, you must follow the
guidance in
Establish If A Change Can
Be Made
The claimant may inform you that they have left their job and started a new one. This guidance covers the situation where the job the claimant has left
- Is their only employment
And
- There has been a gap of more than 7 days between them leaving their job and starting a new one. This is known as ‘outside 7 days’
This applies for employed and self-employed jobs where all changes have occurred before today’s date.
If WTC entitlement ends due to employment changes, for example total hours worked have dropped below 16 or employment ends, the claimant may be entitled to IS, income based JSA or income-related ESA. They will continue to receive WTC for 4 weeks starting from the day after entitlement ended. The claimant will receive a letter explaining this
Note: Claimants serving a prison sentence are not treated as being in remunerative work and so this will not apply to them
A tax credit claimant who does not have a NINO may be allocated a Temporary Tax Credit Reference (TTCR) to allow their tax credits claim to be processed.
A TTCR is made up of two ‘OO’ letters followed by six numbers and ends with a space, for example ‘OO123456 ‘. If the claimant has been allocated a TTCR to allow their tax credits claim to be processed, then one of the following messages will appear in Application Notes or Function MAINTAIN HOUSEHOLD NOTES
‘TCMZ WORKAROUND – Temp TC ref., no PVE until permanent NINO issued – EMP REF = ???/???’
Or
‘TCMZ Temp TC ref., no PVE until permanent NINO issued’
Note: If the claimant has left their employment but they still have at least one job detailed on the computer, follow the guidance in Left Main Job (Has Other Job(s)) And Started A New Main Job Within 7 Days
This guidance covers the backdating process for when you are notified of the change
- Within 3 months of starting their new job
Or
- If you are notified over 3 months of the claimant starting their new job
By following the relevant steps, you will ensure that the claimant receives the correct payment
Any change of circumstances, you make must be applied, one at a time. Where the claimant has informed you of several changes that have occurred at different times, apply the changes in sequence, starting with the oldest change first.
If the change is notified outside 7 days and a gap in entitlement occurs, check whether the claimant is still eligible to claim tax credits. If they are, invite them to make a fresh claim. For further guidance about eligibility, see Entitlement.
Consider whether the new weekly hours will increase the maximum tax credits award. That is, before any income reduction is applied. An increase occurs when
- The weekly hours for the new job increase from zero, to 16 hours or more
Note: The claimant will not be working any hours (zero hours) during the gap of more than 7 days
Or
- The combined weekly hours for both claimants increases from below 30 hours to 30 hours or more from the start of the new job
To check if the start date for the new job is outside 7 days, count from the day after the old job end date. For example
The ‘old’ job end date is 05/12/03
Count from the day after (day 1 = 06/12/03)
New job start date 15/12/03, this will be day 10
Note: When entering new employment details, the date for the previous employment is currently being overridden with the processing date – minus 1 day. To ensure that the correct details are updated when ending the employment details, you will need to carry out the actions in the Amend Finish screen, then re-enter the new employment details and carry out the actions in the Amend Finish screen again. This will apply where you
- Are entering new employment details or replacing existing employment details on the Main Employment Details section
- Are replacing main employment details with existing employment details
- Are entering new self employment details or replacing existing self-employment details on the Self Employment Details section
This action will produce more than one award notice.
Where there is a 50+ Start Date signal present, let the signal continue. Do not enter a 50+ End Date until further notice.
