Left Main Job (Has Other Job(s)) And Started Another Main Job Outside 7 Days (Info)

There is an Action Guide for this subject, click on ‘Next Page’ to access it

Note: Before making any changes, you must follow the guidance in Establish If A Change Can Be Made

A claimant may inform you that they have left their main job, they will have other job(s) already recorded on the computer, and they have started a new main job, outside 7 days. The job they have left, the new job that they have started and any continuing job(s) already recorded on the computer may be either employed or self-employed. The start date for the new main job occurred before today’s date.

Note: If the claimant has left their only main employment and has no other job details on the computer, follow the guidance in Left Only Job And Started New Main Only Job, Outside 7 Days

This guidance covers the backdating process for when you are notified of the change

• Within 3 months

And

• If you are notified over 3 months

By following the relevant steps, you will ensure that the claimant receives the correct payment.

Any change of circumstances, you make must be applied one at a time. Where the claimant has informed you of several changes that have occurred at different times, you must apply the changes in sequence, starting with the oldest change first.

Note: When entering new employment details, the date for the previous employment is currently being overridden with the processing date – minus 1 day. To ensure that the correct details are updated, when ending the employment details you will need to carry out the actions in the Amend Finish screen, and then re-enter the new employment details and then carry out the actions in the Amend Finish screen again. This will apply where you

• Are entering new employment details or replacing existing employment details on the Main employment Details screen

Or

• Are replacing a main employment details with existing employment details

• Are entering new Self employment details or replacing existing Self-employment details on the Self Employment Details screen

This action will produce more than one award notice.Where there is a 50+ start date present, let the signal continue and do not enter a 50+ end date, this will be covered in a separate instruction.

If WTC entitlement ends due to employment changes, for example total hours worked have dropped below 16 or employment ends, the claimant may be entitled to IS, income based JSA or income-related ESA. They will continue to receive WTC for 4 weeks starting from the day after entitlement ended. The claimant will receive a letter explaining this

Note: Claimants serving a prison sentence are not treated as being in remunerative work and so this will not apply to them

You must check whether there is continuing eligibility to tax credits during the period between the end of the old job and the start of the new job. To do this follow the guidance about eligibility in Entitlement.