Left Main Job And Has Other Jobs On Computer (Info)

There is an Action Guide for this subject, click on 'Next Page' to access it

Note: Before making any changes, you must follow the guidance in Establish If A Change Can Be Made
 

The claimant may inform you that they have

  • Left their main job (either employed or self-employed)

And

  • Still got another job that they had already told the Tax Credit Office (TCO) about

Where the main employment has ended and it is the employed job, not the self employed one,  replace the main employment details. They must be replaced with the employment details for the current job with the most hours. This applies for employed and self-employed where all changes have occurred before today's date.

If WTC entitlement ends due to employment changes, for example total hours worked have dropped below 16 or employment ends, the claimant may be entitled to IS, income based JSA or income-related Employment and Support Allowance ( ESA). They will continue to receive WTC for 4 weeks starting from the day after entitlement ended. The claimant will receive a letter explaining this

Note: Claimants serving a prison sentence are not treated as being in remunerative work and so this will not apply to them

A tax credit claimant who does not have a NINO may be allocated a Temporary Tax Credit Reference (TTCR) to allow their tax credits claim to be processed.

This guidance covers the backdating process for when you are notified of the change

  • Within 3 months

Or

  • If you are notified over 3 months

By following the relevant steps, you will ensure that the claimant receives the correct payment

Note: When entering new employment details, the date for the previous employment is currently being overridden with the processing date – minus 1 day. To ensure that the correct details are updated when ending the employment details, you will need to carry out the actions in the Amend Finish screen, then re-enter the new employment details and carry out the actions in the Amend Finish screen again. This will apply where you

  • Are entering new employment details or replacing existing employment details in the Main Employment Details section
  • Are replacing main employment details with existing employment details
  • Are entering new self-employment details or replacing existing self-employment details in the Self Employment Details section

This action will produce more than one award notice.

Any change of circumstances, you make must be applied, one at a time. Where the claimant has informed you of several changes that have occurred at different times, apply the changes in sequence, starting with the oldest change first.

Consider whether the change to the weekly hours will increase the maximum tax credits award. That is, before any income reduction is applied. An increase occurs when the claimant is

  • Responsible for at least one child and the total weekly hours increases from below 16 hours to 16 hours or more. There is no other job that qualifies the family for WTC
  • Responsible for at least one child and the total weekly hours for both claimants increased from below 30 hours to 30 hours or more

Or

  • Not responsible for any children and the total weekly hours increase the weekly hours of a claimant from below 30 hours to 30 hours or more

Note: Where there is a 50+ Start Date signal present, you must let the signal continue. Do not enter a 50+ End Date until further notice.