Entering IS / JSA (IB) / ESA (IR) / MIG (PC) Start Or End Dates (Info)


There is an Action Guide for this subject, click on ‘Next Page’ to access it

Note: Before making any changes you must follow the guidance in Establish If A Change Can Be Made

If

  • You are following the guidance in Claimant Commences Employment, where the claimant is not currently working, they have informed you that they have started work for the first time or after a gap in their employment and the claimant has reported that they have recently ended IS, JSA (IB) ESA (IR) or PC (formerly known as MIG)
     
  • You are following the guidance in Left Only Job And Not Starting A New Job, where the claimant has ended their job, they are not starting another one and they inform you that they have recently started IS, JSA (IB), ESA (IR) or PC
Or
  • The claimant has not recently started or ended work, but they inform you that they have started or ended IS, JSA (IB), ESA (IR) or PC
You must update the computer with the relevant details

This guidance covers the backdating process for when you are notified of the change

  • Within 3 months of the claimant starting IS, JSA (IB), ESA (IR) or PC
Or
  • More than 3 months after the claimant started IS, JSA (IB), ESA (IR) or PC

By following this guidance, you will ensure that the claimant receives the correct payment.


Note s:

  1. MIG (Minimum Income Guarantee) has now been replaced by Pension Credit (PC)
     
  2. You must confirm whether JSA is Income or Contribution based or ESA is income-related or contribution-based. You must ask a member of staff with Access to DWP Data (ADD) access to confirm the type of benefit
     
  3. Income based JSA or income-related ESA start or end dates must be entered in the I Receipt of field
     
  4. Contribution-based JSA or ESA must be entered in the Social Security Benefits field. This field must be used to record the appropriate amount of Contribution based JSA or ESA
     
  5. Claimants in receipt of Income based JSA or income-related ESA will automatically be entitled to the maximum rate of CTC. Claimants in receipt of income-related ESA and working 16 hours or more a week, will also be automatically entitled to the maximum rate of WTC
     
  6. You must have available all the relevant information and established what action is required, for example by following the guidance in Work / Benefit Changes before you proceed with this guidance