Death Of A Claimant Reported (Info)

An executor, next of kin, personal representative, guardian or surviving partner may notify the death of a claimant through one of the following sources, by

• Letter to the Tax Credit Office (TCO)

• Telephone call to a Contact Centre

• Visiting an Enquiry Centre

• Reporting the death to the Department of Work and Pensions ( DWP) or a Job Centre Plus (JCP) office in Great Britain or the Department for Social Development ( DSD) or a Social Security Office (SSO) in Northern Ireland

• On a tax credits form or award notice. If it has been issued

• By the Priority 1 Team, it will have Priority 1 Team clearly marked on the front and will be returned directly to that team

• Through the normal procedures, it will be sent to the Priority 1 Team when it arrives at Netherton without being captured

If you are notified of the death of a claimant from one of these sources, you must direct the case straight away to the TCO Priority 1 Team

When you refer the case to the Priority 1 Team, you must provide the details of the executor, next of kin, personal representative, guardian or surviving partner along with the deceased's

• Name

• Date of birth

And

• Date of death

The Child Benefit Office (CBO) may also notify the death of a claimant to TCO on a Work Area Mailbox (WAM) referral form after they have dealt with the Child Benefit aspects of the claim. They will have already established the above details for the deceased claimant

Note: Any referral received from CBO will be sent directly to the Priority 1 Team mailbox