Death Of A Claimant Referrals To Priority 1 Team - Netherton Staff Only (Info)

Whilst sorting through correspondence, staff at Netherton must identify any correspondence where the death of a claimant is reported. A death may be reported

• In a letter
   
• By a copy of the death certificate

Or

• On a form or award notice, for example

• TC600
   
• TC602
   
• TC603D
   
• TC603D2

Where notification of the death of a claimant is identified, Netherton staff must

• Mark the front of the claim form 'Priority 1 Team' in red ink

• Send the claim form and any attached correspondence in a polylope to the Priority 1 Team

Note: You must not attempt to capture the claim on the computer