Claimant(s) Address Changed To A Non-UK Or Non-European Economic Area (EEA) Address (Info)

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You may receive information that a claimant or a claimant and their partner have moved address and are no longer resident in the UK.

If the new address is in the European Economic Area (EEA) you must

• Not attempt to capture the change

Instead

• The change must be dealt with by the European Economic Area (EEA) Team

In any other circumstance, update the following information on the computer

• The address, including the country

• Any contact details

And

• The residency status

Note: It is important that the country is included in all non-UK addresses, otherwise any correspondence may not be delivered

If the claimant no longer lives in the UK, you must create an entry on the ‘Verification Failures’ Work List for the residency criteria to be checked by a Specialist Team