Receiving A Change Of Circs From Child Benefit (Info)
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The Child Benefit Office will notify you on form TC649A by e-mail of the following change of circumstances
- Death of a claimant
- Death of a child
Or
- Changes to bank details
These changes are classed as Priorty 1 change of circumstances.
You should
- Print the e – form E41A and attached TC649A template
- Delete the entry in the WAM ‘Other’ folder
Sort the priority 1 change of circumstances into the following changes
Notes
- Priority 1 change of circumstances relating to death of an adult or child, must be actioned by close of play on the next working day
- Priority 1 change of circumstances received relating to bank details must be actioned within 3 working days
- Process the change of circumstances in the normal way. Follow the guidance in Death of A Claimant Referred To Priority 1 Team, Death Of A Child (see relevant guidance) or Bank Account / Building Society Change in this section
