Incorrect Date Of Birth Makes A Child Aged 21 Or Over (Info)

Before making any changes to the claim, you must follow the guidance in Establish If A Change Can Be Made

You may receive a request to change a child’s date of birth (DOB) and find that the DOB originally captured makes the child 21 years of age or older. In these cases the child will

• Not appear on the Child Details screen in Function AMEND APPLICATION

But will

• Be shown in Function VIEW APPLICATION

You will not be able to correct the DOB for this child on the computer. You must

• Add the child to the claim again, ensuring that all the effective dates for the child are correct. For further information follow the guidance in Adding A Child

And then

• Pass the details of the claim to your Helpdesk Liaison Officer (HDLO) or Technical Advice Line (TAL)