Correcting A Child's Date Of Birth (Info)


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You must correct a child’s date of birth (DOB) when

  • A claimant tells you that they have provided you with an incorrect DOB for their child
     
  • A claimant tells you that we have made a mistake when entering their child’s DOB

Or

  • You find that the child’s DOB is incorrect, for example, when working a Child Not Matched verification failure

Before making any changes to the claim, you must follow the guidance in Establish If A Change Can Be Made