Child / Young Person Left Education And Registered With A Qualifying Body (AG)

Then

• If the change(s) can be made, go to step 2

• Name
   
• Date of birth (DOB)
   
• Date they left FTNAE or approved training
   
• Date they registered with a qualifying body

Also if the child or young person has started

• Paid work of 24 hours or more a week
   
• Advanced education or non approved training
   
• Getting Income Support, income based Job Seekers Allowance, income-related Employment and Support Allowance, Incapacity Benefit or tax credits in their own right
   
• Approved training by means of a contract of employment or FTNAE provided by an employer for any office they hold

And

• Obtain the date any of the above occurred

Note: If the young person reaches 18 before the end of the 20 week period, payment of tax credits stops the day before their 18th birthday

Note: There is no requirement for the child or young person to do anything other than register with a qualifying body

• If you do not have all the information, go to step 3
   
• If you have all the information, go to step 4

• If you obtain the missing information, got to step 4
   
• If you are unable to contact the claimant by telephone

• Send form TC664 to the claimant for the missing information
   
• Set a clerical BF date of 14 days

Then

• Go to step 13

Note: If you cannot obtain the missing information after following the normal reminder cycle, go to step 13

• Enter the NINO in the Key entry Data screen
   
• Select the All checkbox
   
• Click on the [OK] button. You will be taken to the Applicant Details screen

Note: If you are taken to the Select Application screen, click on the claim affected by this change to highlight it and then click on the [OK] button. You will then be take to the Applicant Details screen

• Check the status of the claim

• If the claim is pre award, go to step 5
   
• If the claim is post award and you have been notified that the child or young person has

• Registered with a qualifying body, go to step 6
   
• Entitlement ends before the 20 week period expires, got to step 11

• If the claim is withdrawn or rejected, invite the claimant to make a new claim with the new information. Follow the guidance in Invite Fresh Claim

• When the message ‘Details must be recorded on the Free Format screen. Do you wish to proceed?’ displays, click on the [Yes] button. You will be taken to the Free Format screen
   
• Enter the reason for the change. For example, ‘Child has registered with connexions’ and the details required from the list below

• Name
   
• Date of birth (DOB)
   
• Date they left FTNAE or approved training
   
• Date they registered with a qualifying body

Also if the child or young person has started

• Paid work of 24 hours or more a week
   
• Advanced education or non approved training
   
• Getting Income Support, income based Job Seekers Allowance, income-related Employment and Support Allowance, Incapacity Benefit or tax credits in their own right
   
• Approved training by means of a contract of employment or FTNAE provided by an employer for any office they hold

And

• Record the date any of the above occurred

Then

• Go to step 14

• Notified you within 3 months of the date the child or young person left FTNAE or approved training that they had registered with a qualifying body, go to step 7

For example: A claimant tells you on 15/09/2007 that a young person aged 17 years is registered with a qualifying body. Today’s date is 20/12/2007. The young person left FTNAE on 20/06/2007 and registered with a qualifying body on 08/09/2007. As they registered and you were notified of that registration within 3 months of the young person leaving FTNAE the date in the Start Date field is 20/06/2007

• Did not notify you within 3 months of the date the young person left FTNAE or approved training that they had registered with a qualifying body, the change cannot be accepted, go to step 13

For example: A claimant tells you on 09/03/2007 that a young person aged 16 years registered with a qualifying body on 20/11/2006 after leaving approved training on 16/11/2006. Although the young person registered within 3 months of leaving approved training, you were not notified by the claimant until more than 3 months later. Therefore you cannot enter the change on the computer

• Child's DOB is 27/07/1991 and they left FTNAE on 01/06/07. The child is 15 years old
   
• Child's DOB is 27/07/1991 and they left FTNAE on 16/08/07. The child is 16 years old

• Yes, go to step 8
   
• No, go to step 9

• If the manually calculated run on end date is prior to the 1st September, go to step 13

Note: If the end date is prior to the 1st September following the child’s 16th birthday no further action is required as CTC will already be being paid until 31st August

• If the manually calculated run on end date is after the 31st August

• In Function AMEND APPLICATION, on the Applicant Details screen
   
• Select ‘Ch’ on the toolbar menu. You will be taken to the Child Details screen
   
• Click on the child that the change relates to, to highlight them
   
• Click on the [Correction] button. You will be taken to the Correction Child screen
   
• Enter 01/09/YY (the applicable year) in the Connexions Start Date field
   
• If the message ‘3 month restriction applied to include from date. Check if correct’ displays, you will need to go to the History screen to amend the Include From date
   
• Click on the [OK] button on the message to delete it
   
• Enter the calculated end date in the Connexions End Date field

For example: In the above example you would enter 01/09/2007 in the Start Date field and 19/10/2007 in the End Date field

Then

• If the History screen needs amending, go to step 10

Otherwise

• Go to step 12

1. The run on is payable for 20 weeks
    
2. Entitlement to tax credits ends if the child or young person starts

• Paid work for 24 hours or more a week
   
• Advanced education or non approved training
   
• Getting Income Support, income based Job Seeker’s Allowance, income-related Employment and Support Allowance, Incapacity Benefit or tax credits in their own right
   
• Approved training by means of a contract of employment or FTNAE provided by an employer for any office they hold

Or

• They reach 18 before the end of the 20 week period and payment stops the day before their 18th birthday

• In Function AMEND APPLICATION, on the Applicant Details screen
   
• Select ‘Ch’ on the toolbar menu. You will be taken to the Child Details screen
   
• Click on the child that the change relates to, to highlight them
   
• Click on the [Correction] button. You will be taken to the Correction Child screen
   
• If an end date has not already been entered in the Full Time Education End Date field, enter an end date
   
• Enter a start date in the Connexions Start Date field as the day after FTNAE or approved training ended. The computer will automatically populate the 20 week end date

• If the message ‘3 month restriction applied to include from date. Check if correct’ displays, you will need to go to the History screen to amend the Include From date to the same as the Start Date field, go to step 10
   
• If the message does not display

• Click on the [OK] button. You will be taken to the Child Details screen
   
• Click on the [OK] button. You will be taken to the Amend Finish screen
   
• Go to step 12

1. The run on is payable for 20 weeks
    
2. Entitlement to tax credits ends if the child or young person starts

• Paid work for 24 hours or more a week
   
• Advanced education or non approved training
   
• Getting Income Support, income based Job Seeker's Allowance, income-related Employment and Support Allowance, Incapacity Benefit or tax credits in their own right
   
• Approved training by means of a contract of employment or FTNAE provided by an employer for any office they hold

Or

• They reach 18 before the end of the 20 week period and payment stops the day before their 18th birthday

• Select the Connexions History checkbox
   
• Click on the [History] button. The History screen will display
   
• Click on the appropriate entry to highlight it
   
• Click on the [Change] button. The Change screen will display
   
• Enter the appropriate date in the Include From field
   
• Tab down to the next field

Note: The [OK] button will be disabled until you tab down to the next field

• Click on the [OK] button. You will be taken back to the History screen
   
• Click on the [OK] button. You will be taken back to the Correction Child screen
   
• Click on the [OK] button. You will be taken back to the Child Details screen
   
• Click on the [OK] button You will be taken to the Amend Finish screen
   
• Go to step 12

• Paid work of 24 hours or more a week
   
• Advanced education or non approved training
   
• Getting Income Support, income based Job Seekers Allowance, income-related Employment and Support Allowance, Incapacity Benefit or tax credits in their own right
   
• Approved training by means of a contract of employment or FTNAE provided by an employer for any office they hold

Note: If the young person has taken up approved training that has been agreed with the Department for Children, Schools and Families (DCSF) (formerly called the Department for Education and Skills (DfES)) or re entered FTNAE, complete the action in the rest of this step and then follow the guidance in Returning To Full Time Non-Advanced Education

• In Function AMEND APPLICATION, on the Applicant Details screen
   
• Select ‘Ch’ on the toolbar menu. You will be taken to the Child Details screen
   
• Click on the child that the change relates to, to highlight them
   
• Click on the [Correction] button. You will be taken to the Correction Child screen
   
• Amend the date in the Connexions End Date field to the day before the date the child or young person started any of the above
   
• Click on the [OK] button. You will be taken back to the Child Details screen
   
• Click on the [OK] button. You will be taken to the Amend Finish screen
   
• Go to step 12

• Enter the date the notification of the change was received
   
• Enter the source of the change, for example telephone or paper
   
• Enter the reason for the change
   
• Click on the [OK] button. The computer will now automatically accept the change of circumstances and will apply the change at the effective date

Note: The changes you have made in this function will not be applied until you complete the Amend Finish screen

• Click on the [OK] button

• If the message ‘S18 Refinalisation Rules – Potential inappropriate refinalisation for CCYY–CCYY. If you have the authority to refinalise under S19, S20 or S21 of the Tax Credit Act 2002 or due to an appeal decision. Press OK to process the change or Cancel’ displays

• The changes you are making will re-finalise the claim, follow the guidance in Establish If A Change Can Be Made before making any changes

Then, if you can make the change

• Click on the [OK] button on the message
   
• Go to step 13

• If the message ‘S18 Refinalisation Rules – Actual Income for CCYY-CCYY is required. This change will not be accepted’ displays

• You will not be able to make the change because the PY actual income is required, follow the guidance in Establish If A Change Can Be Made before making any changes

Then, if you can make the change

• Click on the [OK] button on the message
   
• Go to step 13

• If the message ‘S18 Refinalisation Rules – You do not have the authority to refinalise CCYY-CCYY. This change will not be accepted. Please refer to the appropriate team’ displays

• The changes you are making will refinalise the claim
   
• Click on the [Cancel] button. You will be taken to the Amend Application Details screen
   
• Click on the [Cancel] button
   
• When the message ‘All changes to the application will be lost for this session, do you wish to proceed?’ displays, click on the [Yes] button
   
• Pass the case to a Level 2 User or your manager. For more information on Level 1 and Level 2 users, see Level 1 and Level 2 User Roles
   
• Take no further action

• If none of the above messages display, go to step 13

• Step 3 - ‘ NC83 - COC corre re (details), further info needed. UTC X 2. Letter (details) issued to (details). BF (DD/MM/YY). Corre rec (DD/MM/YY) from (source)’
   
• Step 3 - ‘ NC85 - Form number or letter) not received. 28 day reminder cycle has expired. Case sent to storage’
   
• Step 6 - ‘ NC47 - Notified (DD/MM/YY) that (child name) registered with approved body (DD/MM/YY) unable to apply’
   
• Step 7 - ‘ NC48 - (child name) left FTE (DD/MM/YY), registered with approved body (DD/MM/YY) unable to apply’
   
• Step 8 - ‘ NC49 - (child name) registered with approved body (DD/MM/YY) already in receipt of CTC until 31st August’
   
• Step 12 - ‘ NC44 - (child name)(*registered with approved body/*re entered FTNAE/Started work/*claimed IS/JSA/ESA/Tax Credit) on (DD/MM/YY). Entered on system. Corre/call rec (DD/MM/YY) from (source)’

Then

• Go to step 14