Child Care And DCSF (Formerly DfES) (AG)

To deal with a claimant wanting to claim their childcare costs from the Department for Children, Schools and Families (DCSF), consider steps 1 - 6 below

1Before making any changes to the claim, follow the guidance in Establish If A Change Can Be Made. This is to confirm if your change(s) can be made, or if the case needs to be sent to a specialist team

Then, if the change(s) can be made

  • Use Function VIEW APPLICATION
     
  • Click on the latest version to highlight it.  This will be the first entry on the screen

And then

  • Go to the Child Details screen
2Check whether the child care element is in payment
  • If there is no childcare element in payment
  • Explain to the claimant that they are not in receipt of the tax credit child care element and they should claim their child care costs from the DCSF.  Take no further action
  • If the child care element is in payment 
  • Ask the claimant whether they have contacted the DCSF to confirm they are entitled to help with child care costs

And, it they have not

  • Advise the claimant to contact the DCSF to confirm they are entitled to help from them before they stop claiming their childcare costs from tax credits

And

  • Explain to the claimant that if they are only in receipt of WTC because of the amount of child care costs they pay, WTC will stop and they may lose any passported benefits that tax credits entitles them to

And then

  • Go to step 3
3If the claimant still wishes to claim their childcare costs from the DCSF
  • Ask the claimant for the date from which they intend to claim their child care costs from the DCSF
4Use Function AMEND APPLICATION (choosing the 'Change of Circumstances' option) to enter the tax credit childcare costs end date as the Saturday date following the date the claimant wishes to stop claiming tax credits childcare costs and claim their costs from the DCSF
  • Go to the Child Detials screen and enter the tax credit childcare end date for each appropriate child

Note:  Where childcare is in payment for more than one child, you will need to highlight and correct each child individually, before proceeding

And, when you have entered the end date for each child

  • Click on the [OK] button.  You will be taken to the Amend Finish screen
  • Complete the Amend Finish screen
  • Click on the [OK] button
  • If the message ‘S18 Refinalisation Rules – Potential inappropriate refinalisation for CCYY–CCYY. If you have the authority to refinalise under S19, S20 or S21 of the Tax Credit Act 2002 or due to an appeal decision. Press OK to process the change or Cancel’ displays

Then, if you can make the change

  • Click on the [OK] button on the message
     
  • Go to step 5
  • If the message ‘S18 Refinalisation Rules – Actual Income for CCYY-CCYY is required. This change will not be accepted’ displays

Then, if you can make the change

  • Click on the [OK] button on the message
     
  • Go to step 5
  • If the message ‘S18 Refinalisation Rules – You do not have the authority to refinalise CCYY-CCYY. This change will not be accepted. Please refer to the appropriate team’ displays
  • The changes you are making will refinalise the claim
     
  • Click on the [Cancel] button. You will be taken to the Amend Application Details screen
     
  • Click on the [Cancel] button
     
  • When the message ‘All changes to the application will be lost for this session, do you wish to proceed?’ displays, click on the [Yes] button
     
  • Pass the case to a Level 2 User or your manager. For more information on Level 1 and Level 2 users, see Level 1 and Level 2 User Roles
     
  • Take no further action
  • If none of the above messages display, go to step 5
5Use Function MAINTAIN HOUSEHOLD NOTES and enter the following message

'TCMZ CCC now claimed from DCSF'

Notes:

You must follow the guidance in How To Correctly Complete Application And Household Notes when you record the note

And also

Follow the guidance in Maintain Household Notes

6Explain to the claimant that they will receive a new award notice showing that their childcare costs have ended
  • Tell them they will need to keep this to show the DCSF that the tax credit childcare element has stopped

And

  • Advise them to claim their childcare costs from the DCSF from the day after their tax credit childcare costs ended

Example

Mrs A has 2 children in childcare and gets the tax credit childcare element for both of them

She returns to education on 11/10/04

She tells us she wants to claim her childcare from the DCSF from 11/10/04

Enter the childcare end date as 16/10/04

Mrs A will need to claim her childcare costs from the DCSF from 17/10/04