CBS RIAT Officer Role (Info)

The CBS RIAT Officer user role is available in the Compliance Business Service, for Risk Intelligence Analysis Teams (RIATs).

To select the role in Interim Single Sign On

  • Click on ‘CBS RIAT Officer’

The role provides RIATs with access to all functions required for

  • Identifying new compliance cases
  • Referring those cases to compliance officers

The functions available in this service supplement the support provided by the Data Mart. The functions linked to this role are listed below.

On accessing the function, system help is available to you at function, screen, field and error message levels.

The functions are listed in alphabetical order

  • FUNCTION MENU
  • MAINTAIN APPEAL
  • MAINTAIN HOUSEHOLD NOTES (including retained notes facility)
  • MAINTAIN WORKLIST
  • MANAGE VERIFICATION FAILURES (not available direct from FUNCTION MENU)
  • PROCESS COMPLIANCE CASES
  • TRACE CITIZEN
  • TRACE EMPLOYER
  • VIEW APPLICATION
  • VIEW APPLICATION HISTORY (not available direct from FUNCTION MENU)
  • VIEW AWARD
  • VIEW AWARD CALCULATION (not available direct from FUNCTION MENU)
  • VIEW EMPLOYER DETAILS
  • VIEW HOUSEHOLD ACCOUNT
  • VIEW HOUSEHOLD NOTES (not available direct from FUNCTION MENU)
  • VIEW LINKED WORK ITEMS
  • VIEW NTC OFFICE FOR APPLICANT