CBS Compliance Support Role (Info)

The CBS Compliance Support user role is available in the Compliance Business Service, for supporting compliance officers. To select the role in Interim Single Sign On

• Click on ‘CBS Comp Support’

The functions available in this service supplement the support provided by the Data Mart. The functions linked to this role are listed below.

On accessing the function, system help is available to you at function, screen, field and error message levels.

The functions are listed in alphabetical order

• AMEND APPLICATION

• CAPTURE APPLICATION

• FUNCTION MENU

• MAINTAIN APPEAL

• MAINTAIN HOUSEHOLD NOTES (including retained notes facility)

• MANAGE VERIFICATION FAILURES (not available direct from FUNCTION MENU)

• PROCESS COMPLIANCE CASES

• TRACE CITIZEN

• TRACE EMPLOYER

• VIEW APPLICATION

• VIEW APPLICATION HISTORY (not available direct from FUNCTION MENU)

• VIEW AWARD

• VIEW AWARD CALCULATION (not available direct from FUNCTION MENU)

• VIEW EMPLOYER DETAILS

• VIEW HOUSEHOLD ACCOUNT

• VIEW HOUSEHOLD NOTES (not available direct from FUNCTION MENU)

• VIEW LINKED WORK ITEMS

• VIEW NTC OFFICE FOR APPLICANT