CBS Appeals Officer Role (Info)

The CBS Appeals Officer user role is available in the Compliance Business Service. To select the role in Interim Single Sign On

• Click on ‘CBS Appeals’

The role provides access to the functions required for

• Clearing Compliance related Appeals
   
• Reviewing and clearing Work Lists

The functions currently linked to this role are listed below.

On accessing the function, system help is available to you at function, screen, field and error message levels.

The functions are listed in alphabetical order

• FUNCTION MENU
   
• AMEND APPLICATION
   
• CAPTURE RENEWAL DECLARATION
   
• AMEND EFFECTIVE DATE
   
• MAINTAIN APPEAL
   
• MAINTAIN HOUSEHOLD NOTES (Including retained notes facility)
   
• MAINTAIN OVERPAYMENTS
   
• MAINTAIN WORKLIST
   
• MANAGE FINALISATION
   
• MANAGE REMINDERS
   
• NTC LISTING
   
• REQUEST RE-ISSUE OF NOTICES
   
• TRACE CITIZEN
   
• TRACE EMPLOYER
   
• VIEW APPLICATION
   
• VIEW APPLICATION HISTORY
   
• VIEW AWARD CALCULATION
   
• VIEW AWARD DETAILS
   
• VIEW HOUSEHOLD ACCOUNT
   
• VIEW HOUSEHOLD NOTES
   
• VIEW LINKED WORK ITEMS
   
• VIEW NTC OFFICE FOR APPLICANT
   
• VIEW OVERPAYMENT
   
• VIEW S17 DETAILS