AMBS Special Tracer Role (Info)
The AMBS Special Tracer user role is available in the Application Maintenance Business Service. To select the role in Interim Single Sign On
- Click on ‘AMBS Special Tracer’
The role will provide access to all functions required for handling cases where the operator has had to do an external search for a NINO
The functions currently linked to this role are listed below.
On accessing the function, system help is available to you at function, screen, field and error message levels.
The functions are listed in alphabetical order
- AMEND APPLICATION
- CAPTURE APPLICATION
- CAPTURE RENEWAL DELARATION
- FUNCTION MENU
- LOG RETURNED AWARD NOTICE
- MAINTAIN HOUSEHOLD NOTES
- MAINTAIN OVERPAYMENTS
- MAINTAIN PAYMENT SUSPENSION
- MAINTAIN WORKLIST
- MANAGE FINALISATION
- MANAGE REMINDERS
- MANAGE VERIFICATION FAILURES
- NTC LISTING
- REJECT APPLICATION
- REQUEST RE-ISSUE OF NOTICE
- TRACE CITIZEN
- TRACE EMPLOYER
- VIEW APPLICATION
- VIEW APPLICATION HISTORY
- VIEW AWARD DETAILS
- VIEW AWARD CALCULATION
- VIEW EMPLOYER DETAILS
- VIEW HOUSEHOLD ACCOUNT
- VIEW HOUSEHOLD NOTES
- VIEW LINKED WORK ITEMS
- VIEW NTC OFFICE FOR APPLICANT
- VIEW S17 DETAILS
The following Work Lists are currently linked to this role
- 'Award Notice Overflow'
- 'Ceased Employments'
- 'Failed Logged Returned Award Notice'
- 'Household RLS'
- 'Incomplete Applications'
- 'Manual Correspondence'
- 'Suspended Overpayments'
- 'S17 Notice Overflow'
- 'Unfinalised S17'
- 'Unmatched Changes Of Circs'
- 'Unprocessed Change Of Circs'
- 'Unprocessed S17'
- 'Verification Failures'
- 'WFTC Related Applications'
