AMBS Maintainer Role (Info)

The AMBS Maintainer user role is available in the Application Maintenance Business Service, to maintain claim details. To select the role in Interim Single Sign On

• Click on ‘AMBS Maintainer’

The role provide s access to all functions required for

• Amending claims

• Answering tax credits enquiries

• Logging and capturing renewals

• Maintaining claimant and household information and signals, including processing change of circumstances

• Managing clerical verification failures

• Managing the reminder cycle

• Re-issuing awards, renewals and rejection notices

• Reviewing and clearing Work Lists

The functions currently linked to this role are listed below.

On accessing the function, system help is available to you at function, screen, field and error message levels.

The functions are listed in alphabetical order

• AMEND APPLICATION

• CAPTURE APPLICATION

• FUNCTION MENU

• LOG RETURNED AWARD NOTICE

• MAINTAIN HOUSEHOLD NOTES

• MAINTAIN PAYMENT SUSPENSION

• MAINTAIN WORKLIST

• MANAGE FINALISATION

• MANAGE REMINDERS

• MANAGE VERIFICATION FAILURES
   
• MAINTAIN POTENTIAL ENTITLEMENT ('view' access only)

• REJECT APPLICATION (not available direct from FUNCTION MENU)

• REQUEST RE-ISSUE OF NOTICES

• TRACE CITIZEN

• TRACE EMPLOYER

• VIEW APPLICATION

• VIEW APPLICATION HISTORY (not available direct from FUNCTION MENU)

• VIEW AWARD

• VIEW AWARD CALCULATION (not available direct from FUNCTION MENU)

• VIEW HOUSEHOLD ACCOUNT

• VIEW HOUSEHOLD NOTES (not available direct from FUNCTION MENU)

• VIEW EMPLOYER DETAILS

• VIEW LINKED WORK ITEMS

• VIEW NTC OFFICE FOR APPLICANT