AMBS Appeals Officer Role (Info)
The AMBS Appeals Officer user role is available in the Application Maintenance Business Service. To select the role in Interim Single Sign On
- Click on ‘AMBS Appeals Officer’
The role will eventually provide access to all functions required for
- Amending claims
- Handling appeals
- Maintaining household signals
- Managing the reminder cycle
- Re-issuing awards, renewals and rejection notices
- Reviewing and clearing Work Lists
The functions currently linked to this role are listed below.
On accessing the function, system help is available to you at function, screen, field and error message levels.
The functions are listed in alphabetical order
- AMEND APPLICATION
- FUNCTION MENU
- MAINTAIN APPEAL
- MAINTAIN HOUSEHOLD NOTES
- MAINTAIN WORKLIST
- MANAGE REMINDERS
- REQUEST REISSUE OF NOTICES
- TRACE CITIZEN
- TRACE EMPLOYER
- VIEW APPLICATION
- VIEW APPLICATION HISTORY (not available direct from FUNCTION MENU)
- VIEW AWARD
- VIEW AWARD CALCULATION (not available direct from FUNCTION MENU)
- VIEW HOUSEHOLD ACCOUNT
- VIEW HOUSEHOLD NOTES (not available direct from FUNCTION MENU)
- VIEW LINKED WORK ITEMS
- VIEW NTC OFFICE FOR APPLICANT
