TCO Clerical Calculation For Fast Track (CTC) Cases Post 06/04/04 (AG)

To deal with the clerical payment calculation for new IS / JSA (IB) claimants with children, with entitlement on or after 06/04/04, consider steps 1 - 10 below. The guide is presented as follows

Initial actionSteps 1 - 2
Determine tax credits start dateSteps 3 - 4
Calculation of tax credits dueStep 5
Consider entitlement to Healthy Start vouchersStep 6
Complete form R92TCStep 7
Prepare and send letterStep 8
Update Household NotesStep 9
Valuables actionStep 10


Go to top of page  Initial action

1Are you working on the Valuables Team
  • Yes, then when you receive the authorised form R92TC, go to step 10
  • No, then when you receive a TCFT1
  • Check for Compliance activity. Follow the guidance in Identifying Compliance Activity
     
  • If there is no Compliance activity, or Compliance do not require the claim, use Function VIEW APPLICATION and go to the Application Summary screen to check the status of the claim. To do this
  • Enter the claimant’s NINO in the Key Entry Data screen
  • Click on the [OK] button. You will be taken to the Select Application Version screen

Note: If you are taken to the Select Application screen, this means there is more than one claim for this claimant. For example, cases where a household break up has occurred and the claimant has re-applied. If you are taken to the Select Application screen, click on the claim for which backdating is being calculated for, to highlight it and then click on the [OK] button. You will then be taken to the Select Application Version screen

  • If the claim status is 'Partially Captured' or 'Awaiting Award', go to step 2
  • If the claim status is 'Award Issued', go to step 3
2If the claim status is 'Partially Captured' or 'Awaiting Award', you will not be able to proceed with this guidance until the claim status is ‘Award Issued’. Follow the guidance in DWP / DSD Fast Track Claims

Then, once the claim status is 'Award Issued'

  • Go to step 3

Go to top of page  Determine tax credits start date

3Use Function VIEW AWARD
  • Enter the claimant’s NINO in the Key Entry Data screen
  • Select the All checkbox
  • Click on the [OK] button. You will be taken to the Select Award screen
  • Click on version 1 of the household and tax year you are calculating backdating for, to highlight it
  • Click on the [OK] button. You will be taken to the View Award Summary screen
  • Click on the [View Calculation] button. You will be taken to the View Calculation screen
  • Click on the [View Elements] button. You will be taken to the View Elements screen

Then

  • Go to step 4
4On the View Elements screen
  • Check the Ent Per Start column to see what date the tax credits award began. If there is more than one date, choose the earliest date
  • Calculate the number of days tax credits are due

For example: IS or JSA benefit start date on TCFT1 is 07/04/04. Tax credits payments began on 30/04/04. The claimant is owed 23 days tax credits

If the benefit start date for the IS or JSA on the TCFT1 is

  • Not the same as the date the tax credits award began

Then

  • Go to step 5
  • The same as the date the tax credits award began
  • Complete a form TC648 stating that no arrears due
  • Attach the TCFT1 to the form TC648
  • Use Function MAINTAIN HOUSEHOLD NOTES and select the 'Payments' category to record the following

'TCMZ Claim checked by Fast Track TCO on DD/MM/YY, no arrears due, correctly paid from sate IS / JSA (enter as appropriate) commenced'

Notes

You must follow the guidance in How To Correctly Complete Application And Household Notes when you record the note

And also

Follow the guidance in Maintain Household Notes

  • Take no further action


Go to top of page  Calculation of tax credits due

5Calculate the amount of tax credits owed

Note: In some cases there may be a change in the amount of tax credits due during the award period. This will be evident if there is a change in the dates in the Ent Per Start Column. If there is a change, you must ensure that you are only looking at the earliest entitlement period

  • On the View Elements screen
  • Select 'All' on the View Entitlement Period drop down menu. This will ensure you are only looking at details for the earliest entitlement period
  • Look at the amounts in the Daily Rate column and multiply each daily rate figure by the corresponding number in the No. Paid column
  • Add up all the totals to give you the daily rate of tax credits being paid
  • Multiply the daily rate of tax credits with the number of days tax credits are due. Calculated at step 4 above. This will give you the total amount of arrears of tax credits due

Then

  • Go to step 6

Example:      

Ent Per StartEnt Per EndEntitlementNo PaidDaily RateDaysMaximum Amt
30/04/200405/04/2005Child34.463414562.58
30/04/200405/04/2005Family11.50341511.50
  • Date IS / JSA entitlement began, from the TCFT1 is 07/04/2004
  • Date tax credits payments began, from the Ent Per Start column is 30/04/2004
  • Number of days tax credits owed is 23 days
  • Daily rate of tax credits is 4.46 x 3 = 13.38. The total daily CTC child element rate
  • 1.50 x 1 = 1.50. The total daily CTC family element rate
  • Total daily rate of tax credits is 13.38 + 1.50 = 14.88
  • Multiply the total daily rate of tax credits by the number of days owed is 14.88 x 23 = 342.24

In this example, a manual cashcheque of £342.24 would be issued to the claimant

Go to top of page  Consider entitlement to Healthy Start vouchers

6Consider whether there is entitlement to Healthy Start vouchers for the backdated period covered by the manual calculation. Follow the guidance in Healthy Start Vouchers
  • If there is no entitlement to Healthy Start vouchers, go to step 7
  • If there is entitlement to Healthy Start vouchers

Team Leader 's Note:You must check that the stencil has been correctly completed, then collate the stencils and arrange to send the m by email to Passported Benefits (BS Fylde) once a week. The subject of the email must be 'BDP (Insert claimants NINO)'. Any stencils that are sent where no entitlement exists or that have been incorrectly completed, will be returned to you

Then

  • Go to step 7


Go to top of page  Complete form R92TC

7Complete a screen based form R92TC, selecting the reason for completion as ‘Backdating / Arrears’. Follow the guidance in Completing The Screen Based Form R92TC
  • Note the top of the form R92TC with the phrase ‘CTC for IS/JSA’ in red ink

Then

  • Go to Step 8

Go to top of page  Prepare and send letter

8Prepare and send the appropriate form TC835 to the claimant
  • Either form TC835 or form TC835A to advise the claimant of the manual payment due

Then

  • Go to step 9

Go to top of page  Update Household Notes

9Use Function MAINTAIN HOUSEHOLD NOTES and select the 'Payments' category to enter the following

‘TCMZ MAN PYT of ‘Tax Credits’ for £XX.XX paid to [Claimant’s name] for the period __/__/__ TO __/__/__ by Fast Track TCO on DD/MM/YY’

Notes:

You must follow the guidance in How To Correctly Complete Application And Household Notes when you record the note

And also

Follow the guidance in Maintain Household Notes

  • Take no further action


Go to top of page  Valuables action

10Send Parts 1 and 2 of the form R92TC to Revenue Finance Worthing

(This text has been withheld because of exemptions in the Freedom of Information Act 2000)

Note: Attach a note requesting confirmation that the cashcheque has been issued, the amount and the cashcheque number. Part 2 of the form R92TC will be retained by Revenue Finance Worthing until they can enter the payment information onto the computer. Then amendments can be made to update the claim with details of the off system calculation