| 1 | Use Function VIEW
APPLICATION to see if the earliest version of the claim has an
IS,
JSA (IB) /
ESA (IR) or
PC marker. To do this
- Enter the claimant’s
NINO in the Key Entry Data
screen
- Select the All
checkbox
- Click on the [OK] button
Then
Note: Pension Credit (PC) was formally known as
Minimum Income Guarantee (MIG). The Income screen still shows a MIG
field. This field should be checked or amended whenever it is
appropriate to check or amend the PC marker
|
| 2 | If you are taken to the
- Application Summary screen, go to step 5
- Select Application Version screen, go to step 4
- Select Application screen. Is there a claim with the status of
'Award Issued'
- Yes, click on the claim with the status of ‘Award
Issued’ to highlight it and then click on the [OK] button. Go
to step 3
- No, click on the claim appropriate to the backdating query to
highlight it and then click on the [OK] button. Go to step 3
Note: If you are taken to the Select Application
screen, this means that there is more than one claim
|
| 3 | If you are then taken to
the
- Application Summary screen, go to step 5
- Select Application Version screen, go to step 4
|
| 4 | In the Select Application
Version screen
- Click on Version 1 of the tax year you are considering
backdating for, to highlight it
- Click on the [OK] button. You will be taken to the Application
Summary screen
Then
|
| 5 |
On the Application Summary screen, determine if
there is any Compliance activity on the claim
-
To do this, follow the guidance in
Identifying
Compliance Activity from step 2 onwards
-
If there is no Compliance activity, or
Compliance do not require the claim, has a Complex Case signal
displayed?
-
Use Function VIEW HOUSEHOLD NOTES to check which
Complex Case Team to transfer the case to
-
Send the backdating request to the appropriate
Management Unit (
MU). See the
MU Table for the correct MU
number
Then
|
| 6 | On the Application Summary screen, click
on the [Continue] button until you reach the Income screen to see
if the earliest version of the claim has an IS, JSA (IB) or PC
marker
Note: If the claim is for a two person household
check both Income 1 and Income 2 screens for a marker
- If there is a PC marker, go to step 7
- If there is an IS or JSA (IB) / ESA (IR) marker, go back to the
Application Summary screen and make a note of the date in the Date
Received field
- If the date is before 06/04/03, go to step 8
- If the date is on or after 06/04/03, go to step 9
|
| 7 | Go back to the
Application Summary screen to confirm whether the claim is a MIG
transition case by checking
- To see if the date in the Date Received field
is 17/08/03, 18/08/03, 19/08/03, 20/08/03,
21/08/03 or 15/09/03
And
- The Source field is blank
Or
- Function MAINTAIN HOUSEHOLD NOTES contains the following
message
‘TCMZ MIG Transferred case being worked Preston Guild FLR.
Do not work’
- If the claim meets either of the above criteria, the claim is a
MIG transition case. Do not consider any backdating action, go to
step 19
- If the claim meets either of the above criteria, but the
claimant still wants their claim backdating, go to step 15
- If the claim does not meet the above criteria, the claim is not
a MIG transition case. If the Date Received field shows a date that
is
- Before 06/04/03, go to step 8
- On or after 06/04/03, go to step 9
|
| 8 | Where the Date Received
field on the Application Summary screen shows a date before
06/04/03 and the claimant's award for tax credits begins on or
after 06/04/03
- A letter was sent to the claimant in January 2004, which
explained what they needed to do next. The letter (form TC819),
asked the claimant if they would like to claim the tax credit
arrears they are owed from 06/04/03 and repay any IS, JSA (IB) or
PC payments they may have received over the same period
- If the claimant states they have not received the letter and
would like their claim backdating to an earlier date, usually
06/04/03 or they returned their letter but their case has not been
backdated, go to step 18
Otherwise
- The letter will have explained what to do next. Take no further
action
|
| 9 | Where the Date Received
field on the Application Summary screen shows a date on or after
06/04/03
- Use Function VIEW AWARD
- Enter the claimant’s NINO in the Key Entry Data screen
- Click on the [OK] button. You will be taken to the Select Award
screen
- Click on the initial award version of the tax year and
household you are considering backdating for, to highlight it
- Click on the [OK] button. You will be taken to the Award
Summary screen
- Check in turn
CTC and
WTC in the Tax Credit Type field
to confirm the type of tax credit(s) the claimant is in receipt
of
- If the claimant is in receipt of CTC only, go to step 10
- If the claimant is in receipt of WTC only, go to step 12
- If the claimant is in receipt of both CTC and WTC, go to step
13
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| 13 | Where the claimant is in
receipt of CTC and WTC, check whether the claim has been
automatically backdated to
- 3 months prior to the date the claim was recorded as being
received
- The date a new
child was born, where there is
only one child in the
family
- The date responsibility for a child commenced, where there is
only one child in the family
Or
- The date the claimant(s) commenced their new employment after
ceasing IS, JSA (IB), ESA (IR) or PC, up to a maximum of 3
month
To do this
- Use Function VIEW APPLICATION
- Enter the claimant’s NINO in the Key Entry Data
screen
- Click on the [OK] button. You will be taken to the Select
Application Version screen
Note: If you are taken to the Select Application
screen, this means there is more than one claim for this claimant.
For example, cases where a household breakdown has occurred and the
claimant has re-applied. If you are taken to the Select Application
screen, click on the claim for which backdating is being requested
to highlight it and then click on the [OK] button. You will then be
taken to the Select Application Version screen
- Click on the initial version to highlight it
- Click on the [OK] button. You will be taken to the Application
Summary screen
- Click on the [Continue] button until you reach the Children
screen
- Note the date of birth and date in the Date of Responsibility
field for each child
- Click on the [Continue] button and go to the Applicant 1 Work
and Applicant 2 Work screens
- Note the employment start date(s)
Then
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| 14 | Use Function VIEW AWARD
- Enter the claimant’s NINO in the Key Entry Data screen
- Click on the [OK] button. You will be taken to the Select Award
screen
- Click on the latest award version of the tax year and household
you are considering backdating for, to highlight it
- Click on the [OK] button. You will be taken to the Award
Summary screen
- Check the award start date. This date is the first date in the
Period covered by this notice field
- Check whether the claim has been automatically backdated
correctly. The correct effective date will be either the earliest
of the dates noted in Function VIEW APPLICATION and Function VIEW
AWARD or the date three months prior to the date the claim was
received
- If the claim has been automatically backdated correctly, go to
step 15
- If the claim has not been automatically backdated correctly, go
to step 18
|
Backdating action prior to received
date
