Rejecting A Claim During Capture - Supervisor Quality Check (AG)

To complete the supervisor quality check before a claim is rejected, consider steps 1 - 4 below.

1	Make a note of the claimant's Name And NINO
2	Use Function VIEW APPLICATION or CAPTURE APPLICATION to check each screen for accuracy / completeness. Use the checklist guide to check the information on the computer against The original claim form, if this is a manually captured claim Information recorded in the Application Notes field Any correspondence received
3	Note the result of your check against the note you have made of the claimant's name and NINO
4	Return the claim to the operator for corrective action and / or processing