Provision And Verification Of A NINO (Info)
It is a condition of entitlement to any Working Tax Credit ( WTC) and Child Tax Credit ( CTC) claim that the claim must be accompanied by
- Information or evidence to confirm that the National Insurance Number ( NINO) provided belongs to the claimant(s)
Or
- Information or evidence to enable their NINO to be traced, if it is unknown
When the NINO supplied by the claimant is entered on the computer, the computer will try and match it with an existing record. If no trace is found you will have to perform a manual trace to identify the claimant.
If either claimant is sure they have never had, or applied for, a NINO
- Do not advise the claimant to go directly to their local Jobcentre Plus or their local Social Security Office (in Northern Ireland) to obtain one
- Do not advise the claimant to call the National Insurance Registration helpline
If further specialist tracing action establishes that the claimant has underlying entitlement to tax credits, but does not have a NINO, Tax Credit Office ( TCO) will
- Act on behalf of the claimant and send a request to the claimant’s local Jobcentre Plus / Social Security Office to allocate a NINO
- Write to the claimant explaining that this request has been sent
The Jobcentre Plus / Social Security Office will invite the claimant to attend an interview to confirm their identity. Once the claimant's identity has been confirmed it will then be possible to allocate a NINO.
Notes:
- Claimants living in other European Economic Area (EEA) member states and partners of Crown Servants posted overseas will not be required to attend an interview at a Jobcentre Plus / Social Security Office
- Underlying entitlement is where the claimant(s) has / have satisfied basic tax credits entitlement conditions including residency, responsibility for a child (if claiming CTC), and / or working the required number of hours (if claiming WTC)
