To deal with a claim where the claimant has more than one
husband or wife, consider steps 1 - 5 below
| 1 | Use Function CAPTURE APPLICATION and in the Log
screen
- Log the initial details of the claim
And then
- Select 'Paper' from the Application Source field drop down
list
|
| 2 | Go to the Applicant screen and complete the
Telephone Numbers field if the telephone numbers have been
provided |
| 3 | Select 'Sm' on the toolbar menu. You will be taken to
the Summary Information screen
And then
- Select 'Ap1' on the toolbar menu. You will be taken to
the Applicant screen
|
| 4 | In the Applicant screen
- Click on the [Store] button. An entry will be made on the
'Incomplete Applications' Work List
|
| 5 | Transfer the entry on the 'Incomplete Applications' Work
List to
-
The
European Economic Area (EEA) Team's (formerly
known as the Complex Cases Team)MU.
See the
MU Table for the correct MU
number. Follow the guidance in
Transferring A Work
Item
And then
- Send the case papers to
European Economic Area (EEA)
Team
(This text has been withheld because of exemptions in the
Freedom of Information Act 2000)
|