Claim Received After A Change Of Circs To The Family (Info)

When a new claim for Child Tax Credit ( CTC) is made following a family breakdown, the computer will automatically backdate the new claim. This will result in a verification failure, as the child / claimant will be included in more than one claim.

To prevent a verifivation failure being created, follow the guidance in Claimant / Child In More Than One Award Following Changes To The Household

Note: This does not apply to claims that have been incorrectly terminated