Request For A Claim Form (Info)

You may receive a request for a tax credits claim form (TC600)

• In writing
   
• During an interview

Or

• During a telephone conversation

If the claimant indicates that they need a claim form in Welsh Language, follow the guidance in Claim Form In Welsh Language

Note: The Welsh Language service is not available in Braille

Requests for all other types of tax credits claim forms are dealt with by the Helpline

These include claim forms for the visually impaired

• In Braille
   
• On audio (tape or disc)
   
• In large print

The Helpline will give advice on eligibility and entitlement before issuing a claim pack

• The claimant must ring 0845 300 3900

There is also a text phone / Mincom facility for claimants who are deaf

• The number is 0845 300 3909

If a claimant who sent a written request for a claim form cannot be contacted by phone, issue a letter telling the claimant to ring the helpline

Leaflets giving information about tax credits can be issued by the helpline in the following languages

• Bengali
   
• Greek
   
• Cantonese
   
• Gujarati
   
• Hindu
   
• Punjabi
   
• Turkish
   
• Urdu
   
• Vietnamese