Claim Requests (Introduction)

You may receive a request for a tax credit claim form (TC600)

  • In writing
  • During an interview

Or

  • During a telephone conversation

For the visually impaired the claim form is available

  • In braille
  • On audio (tape or disc)
  • In large print

Any such requests should be sent to the Visually Impaired Media Unit (VIMU).

Similarly a claimant may require the Welsh Language version of the claim form. All such requests are dealt with by the Welsh Service Provider, although the Welsh language service is not available in Braille.

There is a textphone / minicom facility for customers who are deaf. The numbers for these facilities are

  • In Great Britain 0845300 3909
  • In Northern Ireland 0845607 6078

Leaflets giving information about tax credits are available in the following languages

  • Bengali
  • Greek
  • Cantonese
  • Gujarti
  • Hindu
  • Punjabi
  • Turkish
  • Urdu

And

  • Vietnamese

Before completing a claim a claimant may want to know

  • If they are eligible

And if so

  • What their entitlement will be

You should provide the claimant with any assistance they need to complete the form but do not complete the form for them.