Inform DWP / DSD Of Award Details For Claims With An IS / JSA / ESA Interest (Info)

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Some Working Tax Credit ( WTC) / Child Tax Credit ( CTC) claims will have been allocated a Temporary Tax Credit Reference Number. Some of these cases may subsequently fall onto the 'Verification Failures' Work List.

Note: A Temporary Tax Credit Reference Number is made up of two ‘OO’ letters and then six numbers and a space at the end. For example ‘OO123456’.

If the claimant or their partner have an interest in IS / JSA / ESA the Department for Work and Pensions ( DWP) / Department for Social Development ( DSD) need to be made aware of their tax credit interest.

In these cases the Specialist Trace Unit (STU) will have made the DWP / DSD aware of tax credit interest.   However, award information will still need to be provided once the claim is at status 'Award Issued'.

This information must be passed to DWP / DSD on cases that have an IS / JSA / ESA interest only.