Tax Credits Manual - Main Contents
Appeals
Awards
Backdating
Background
Changes
- Changes Work Lists
- Child / Childcare Changes
- Claimant Changes
- Death Of A Claimant Or Child
- Disability Changes
- Income Changes
- Miscellaneous Changes
- Payments Changes
- Work / Benefit Changes
Claims
- Applications Work Lists
- Capture Application
- Claim Requests
- Rejecting A Claim
- Storage And Retrieval Of Claims
Compliance
Contact Claimant
Contact Employer
DWP Alerts
Eligibility
- 50 Plus Element
- Calculation Of Income
- Childcare Element Of WTC
- Child Tax Credit Entitlement
- Disability
- Employment Income
- Entitlement
- Establishing Employment Income
- Income Other Than Earnings
- Membership Of The Family
- Remunerative Work
- Residency And Immigration Rules
- Self Employed Income
Employer Funding
Miscellaneous
- Access To DWP Data
- Action To Take Before Processing A Claim Or Work Item
- Adding Cases To List A
- Additional CTF Payments - CTF Referral Received
- Aid For Verification Failures 9, 10, 11
- Bank Details Guide
- Child At Risk - Request For Information From LA Or HSSBT
- Child Trust Fund
- Claimant Has No NINO And Over 2 Months Since Claim Submitted
- Correspondence Or M1 Referral Cannot Be Traced To A Claim - TCO Only
- DWP / DSD Fast Track Claims
- Identifying Details That Need Correcting On The Computer
- Incorrect Personal Information Held On The Computer
- Isle Of Man And Channel Islands Claims
- Letters And Forms On Computer
- Manage NINO Investigation
- No Trace Of Claim
- Pre Award And Post Award Quality Checks
- Quality Checks For Applicant Not Matched
- Special Needs Signal
- Subject Access Request
- View Claim Summary
- Withdrawal List Action
Notes
Notices
Passported Benefits
Payment
- Direct Payments
- Hardship
- Manual Payment
- Overpayments
- Payment Profile For An Award
- Payment Returned Or Not Received
- Payment Via Employer
- Payments Work Lists
- Potential Entitlement
RDC
Renewals
- Capturing An Annual Declaration
- Change Of Circumstances Reported During The Renewal Period
- NTC Listing: Renewals
- Renewals Miscellaneous
- Renewals - Mismatch Team Guidance
- Renewals Work Lists
Specialist Sections
- Bank Liaison Team
- Complex Case Team
- Employer Liaison Team
- European Economic Area (EEA) Team
- Persons From Abroad Team
- Postroom
- PVE Legacy Team
- Specialist Trace Unit
- Valuables Teams
