NIM39220 - National Insurance Numbers (NINOs): confirming a NINO: notification of a NINO

An individual may receive notification of their NINO from either HMRC or DWP. This will always be in writing.

Initial Notification

  • Individuals who have recently applied for a NINO via DWP (NIM39325) receive a letter from DWP (DCI10) telling them what their NINO is and providing important information about their NINO.
  • Individuals who are approaching age 16 and are automatically registered for a NINO (NIM39305) are sent a letter from HMRC telling them what their NINO is and important information about their NINO.
  • Individuals who were not automatically registered but who receive initial notification from HMRC (NIM39300) are sent a letter telling them what their NINO is and important information about their NINO.

NINO confirmation or reminder

  • Individuals who already have a NINO, but ask HMRC for confirmation will receive a letter from HMRC telling them what their NINO is, and giving important information about their NINO.

The following information is provided on all NINO notifications:

  • Holder’s name and NINO
  • What to do if their name and address change
  • How to use their NINO
  • Why they need a NINO
  • That neither a NINO nor notification of a NINO is proof of identity

Background

The NINO card (form RD3) is a small plastic card, the size of a credit card. The card is red and blue with black and white text.

The NINO card was first introduced in 1975 as a manila card to remind customers of their NINO. It was replaced in 1984 with a plastic card. The card may be shown to a new employer on starting work or in connection with any business the customer may have with HMRC or DWP.

Prior to October 2010, a customer could apply for one replacement card if they had lost their card or changed their name. The card was sent on a Card Carrier. The card and carrier are also available in alternative formats. The NINO card carrier (form RD3A) was used as a means of sending out the NINO card itself and as a way to pass on relevant information to the owner of the NINO. It contained advice about their NINO, its importance and has a tear-off portion that may be used to notify us if any of their details are incorrect or have changed.

In September 2010 the Chancellor announced that the plastic NINO card would be replaced with a letter.

In October 2010 HMRC stopped issuing replacement NINO cards and instead sends written confirmation of the NINO in a letter.

In July 2011 HMRC stopped sending NINO cards to customers who apply for a National Insurance number via DWP. Instead these customers receive a letter from DWP telling them their NINO and other important information.

From October 2011 HMRC stopped issuing plastic NINO cards altogether.