NBCG5440 - Dealing with applications: Direct tax clearances dealt with by Local Compliance: Clearances which have by-passed the Southend Clearances Team
All clearances worked in LC should be sent to the Southend Clearances Team and captured in EF.
If you receive a clearance application directly from the customer or adviser, you should:
- contact the Southend Clearances Team using the contact points at NBCG8700 so they can allocate a unique reference number to the clearance
- send a copy (not the original) of the application to the Southend team by taxpost direct, so they can scan the clearance into EF and refer it to the Peterborough screening team
- await instructions from the Peterborough screening team.