MLR1PP3250 - Penalties Guidance: Specific failings and breaches of the Payments Regulation
Regulation 11 of the Transfer of Funds Regulations 2007 makes specific reference to Articles in the EU Payments Regulation, which identify the following breaches, to which this penalty guidance applies.
Regulations specific to the payment service provider of the payer
Article 5(1) read with Article 6(1) - failing to provide complete information accompanying transfers of funds within the EEA
Article 5(2) read with Article 5(3) or (4) (whichever is relevant) - failing to obtain verification of complete information on the payer
Article 5(5) - failing to keep the required records
Article 6(2) - failing to provide complete information on the payer following a request
Article 7(1) read with Article 7(2) - failing to provide complete information accompanying transfers of funds from the EEA to outside the EEA
Regulations specific to the payment service provider of the payee.
Article 8 - failing in detection of (to require) missing information from the payment service provider of the payer
Article 9(1) - failing to take steps to obtain information on the payer, involving transfers of funds with missing or incomplete information
Article 9(2) sub-paragraph 2 - failing to report. Where a payment service provider regularly fails to supply the required information on the payer
Article 11 - failing to keep the required records
Regulations specific to the intermediary payment service provider
Article 12 - failing to keep complete information on the payer with the transfer
Articles 13(3), (4) or (5) - failing to correctly inform the payment service provider of missing information, provide this within 3 days and keep records, when using a payment system with technical limitations

