MLR1PP10140 - Penalty Guidance: The penalty reduction matrix: Table 5

And

SECTION 3

Table 5

A mistake or misinterpretation.

A failure to take reasonable steps.

A deliberate failure to comply with the regulations.

A deliberate failure to comply with the regulations with concealment.

Not applicable where there is deliberate failure.

Not applicable where there is deliberate failure.

A reduction of 10%.

No further reduction.

Further reduction where there is deliberate failure if the consequences of the failure are less serious.

The maximum penalty will be reduced to between 60 and 80% of the starting penalty.