Below are details of the amendments that were published on 28 April 2009 (see the update index for all updates)
| Section | Details of update |
| INS1107 | Confidentiality - updated |
| INS2105 | Notification from other sources – updated |
| INS2107 | Notification received: Recovery Office – updated |
| INS8000 | INS8600 Contract Settlements - New chapter |
| INS8801 | Regulation 72(5) Condition B / Regulation 81(4) Condition A or B: Appeals Process – General. Re-written in line with new appeals procedures |
| INS8802 | Regulation 72(5) Condition B / Regulation 81(4) Condition A or B: Appeals Process – Time limit for appeals. Re-written in line with new appeals procedures |
| INS8803 | Regulation 72(5) Condition B / Regulation 81(4) Condition A or B: Appeals Process - Action by Caseworker on receipt of appeal. Re-written in line with new appeals procedures |
| INS8804 | Regulation 72(5) Condition B / Regulation 81(4) Condition A or B: Appeals Process - Cases that cannot be resolved by Decision maker. Re-written in line with new appeals procedures |
| INS8805 | Regulation 72(5) Condition B / Regulation 81(4) Condition A or B: Appeals Process - Customer asks for a Review. Re-written in line with new appeals procedures |
| INS8806 | Regulation 72(5) Condition B / Regulation 81(4) Condition A or B: Appeals Process – The Role of the Review Officer. Re-written in line with new appeals procedures |
| INS8807 | Regulation 72(5) Condition B / Regulation 81(4) Condition A or B: Appeals Process – Carrying out the review. Re-written in line with new appeals procedures |
| INS8808 | Regulation 72(5) Condition B / Regulation 81(4) Condition A or B: Appeals Process – Appeal Brief. Re-written in line with new appeals procedures |
| INS8809 | Withdrawn |
| INS11101 | Insolvency Proceedings: Introduction – updated |
