INS12655 - Accounting issues: Cheque tracing
The Misapplied Remittance Team (MAP) based in Shipley is responsible for locating all types of VAT payments, which are sent in by traders but have not been allocated to the traders' ledgers.
Caseworker action
The following information is required from the IP to assist MAP in locating the payment:
- VAT Registration number;
- Chq no, sort code, account number and the date cleared;
- method of payment;
- amount
- make sure Electronic Folder has been checked.
Complete form VAT997 with all the relevant information, capture to electronic folder and forward to the following team tray:
- Location 451, Intray ‘INDSHIP’ for requests for traces on Cheque/Banker Draft Traces.
- 301BKept for requests for traces on Electronic Payments only - BACS, CHAPS, and Giro payments.
The team can only be contacted by e-mail (Electronic Payment Team), fax 01702 366374 or by EF301 Electronic Payment Team. Please do not telephone the team as you will be asked to send in a VAT 997 or e-mail details.
- For credit and debit card payments made via the Telephone Payment Service please contact: ‘DL-DMB Banking TPS Administration’
- For credit and debit card payments made via BillPay (over the Internet) please contact: ‘DL-BillPay Administration’
Provide the customer’s name, postcode and, if possible, their authorisation code number. NEVER ask for or e mail a customer’s card details.
