| INS11401 | Introduction |
| INS11403 | Solicitor's Office |
| INS11405 | Solicitor's Office and EIS work in partnership |
| INS11407 | Legal Proceedings and contact with Solicitor’s Office process checks |
| INS11409 | Authority for orders (instructions to Solicitor's Office) |
| INS11411 | Statutory demand debt reduced |
| INS11413 | Replacing determinations with balancing payments: statutory demand served |
| INS11415 | Further arrears |
