INS10411 - Monitoring VAs
Post-VA monitoring (Red cases: VA before 29.1.2001)
Introduction
Incoming correspondence
Identifying the content and priorities for
action
Red Team cases are monitored by examiners and assistant
examiners depending on value and complexity.
Diarise next actions and respond to correspondence, but do
not use spreadsheets. Written information and telephone calls form
a large part of the monitoring work.
Many types of letters, faxes and memos are received on VA
cases
- Reports: such as Annual, Interim, Final,
Creditors’ Meeting
- Notices: of meetings, perhaps to consider
variation of the VA (
INS10415)
- Memos from local offices about post-VA debts and
returns
- Letters: for example
-
- with a payment of a dividend
- asking for your final or preferential claim to be
submitted (
INS10323)
- asking for funds for the cost of petitioning (
INS10441)
- questions from a customer
- a complaint
- authorising us to deal with third parties
- from agents such as a solicitor or
accountant.
The incoming correspondence (post) will be ‘traced’
to find out or confirm the correct case reference and placed in a
‘post folder’.
It is important that you read through carefully to identify
-
time limits set by the correspondence, for example
that your claim must be submitted by a certain date (a late claim
may be excluded)
-
all the important points
-
all questions which require an answer
- any
specific allocation request with a payment (to
your preferential or non- preferential claim, it will affect the
way you must allocate the dividend)
- correspondence which
just contains information and does not require any
action other than to file it on the case.
Introduction
