INS11535 - Remission and insolvency proceedings

Partial remission

Partial remissions include excess CCJ, Oral Examination and Judgment Summons costs not claimable in a bankruptcy.

The decision to remit is taken by the Band D or E1.

The Caseworker or Band E1 must

• Prepare forms in the 164 series, including the repayment stop (the Repayment Stop indicator must be set on SA and an explanatory note put in SA Notes)
• Pass the case to the Band D or C2 to
• Sign and authorise in accordance with the EIS table of limits.

Not agreed

• Return the case to the case working ’loop’.

Agreed

SA only

Pass the case to the Band E1 to

• Input the forms.
• Follow the checklist.
• Deal with the remission on-screen.
• Note IDMS of the forms input.
• Note the SA record.
• Refer the case to the caseworker.

Mixed Heads of Duty

Pass the case to the Band E1 to

• Input the forms.
• Follow the checklist.
• Deal with the remission on-screen (if appropriate).
• Note IDMS of the forms input.
• Note the SA record (if appropriate).

The Band E1 should

• BF the case for three to four weeks and set Next Action (‘remission’) on IDMS.
• Note AE on the front of the file with the BF date. (Put on tasklist for three to four weeks to AE)

At the BF date the Band E1 should

• Check the Head of Duty systems and IDMS.

Remission not shown?

The Band E1 should

• Take the necessary remedial action. (If there is an APS Network Unit (NU) charge then telephone the NU to deal with and update IDMS)
• BF two weeks to E1 (Next Action: ‘remission on IDMS’).

Remission shown? If Yes

The case should go to the Caseworker to continue.