INS11533 - Remission and insolvency proceedings

Remissions

The decision to remit is taken by the EIS caseworker.

The Band D or E1 should

• Prepare forms in the 164 series as necessary, including the Repayment Stop (the Repayment Stop indicator must be set on SA and an explanatory note put in SA Notes).

The Band D or C2 must

• Sign and authorise the remission in accordance with the EIS table of limits.

Remission not agreed

• Return the case to the case working ’loop’.

Remission agreed

SA only

Pass the case to the Band E1 to

• Input the forms.
• Follow the checklist.
• Deal with the remission on the screen.
• Make a note on IDMS of the forms input.
• Note the SA record.
• Issue the repayment stop (the Repayment Stop indicator must be set on SA and an explanatory note put in SA Notes)
• Put the case on to the settled case Wizard.

Mixed Heads of Duty

Pass the case to the Band E1 to

• Input the forms.
• Follow the checklist.
• Deal with the remission on the screen (if appropriate)
• Note IDMS of the forms input.
• Note the SA record (if appropriate).
• BF the case for three to four weeks and set Next Action (‘remission’) on IDMS.

Note AE on the front of the file with the BF date. (Put on the E1 Assistant Examiner tasklist for three to four weeks). At the BF date the Band E1 should

• Issue the repayment stop (the Repayment Stop indicator must be set on SA and an explanatory note put in SA Notes)
• Check the Head of Duty systems and IDMS.

Remission not shown?

The Band E1 should

• Take the necessary remedial action. (If there is an APS Network Unit (NU) charge then telephone the NU to deal with and update IDMS)
• BF two weeks to E1 (Next Action: ‘close case’)

Remission shown? If Yes

The Band E1 should

• Put the case on to the Settled Case Checklist wizard.