IHTM08000 - Account Amendment Work: contents
Summary
Summary |
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What is TSB? |
The work of TSB
Summary |
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Account Amendment Work |
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Other Work |
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Where does the work come from? |
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PC&S's role within IHT |
Allocation of new cases
Summary |
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How the work is allocated |
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Pay band E1 work |
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Pay band D work |
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Teamworking |
TSB Registry
Summary |
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Reminders to be issued by the registry |
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Payment and repayment registrations |
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Sage account balance |
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Issuing VOA instructions (VOA 1) |
File Movements
Back to rack |
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BUs |
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BU notations |
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Allocating and reallocating cases |
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Cases to be referred |
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Closing files |
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Future claims |
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Instalment cases |
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Non-Death files |
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Post |
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Mailpoint |
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Coloured tabs |
New Accounts
Summary |
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IHT400 chart - Nottingham |
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IHT400 chart - Edinburgh |
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IHT400 chart - Belfast |
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Initial case checks |
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Accounts transferred from Nottingham |
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Forms Route 1 and Route 2 |
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Reviewing the account and schedules |
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File Notes |
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VOA Referrals |
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SAV Referrals |
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Quoted shares |
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Charities |
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Spouse or civil partner exemption |
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Non-death aspects |
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Technical advice needed |
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Updating Compass |
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Contacting the taxpayer |
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Review dates |
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Recording work done |
Caseworking
Summary |
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Reminding action |
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Dealing with post |
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Telephone calls |
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File management |
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Using Compass Notes |
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Case reviews |
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Recording work done |
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Penalties |
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Penalties - when to refer to Compliance Group |
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Penalties - when not to refer to Compliance Group |
Case Closure
Summary |
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Closing a new account |
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Final case review |
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Balance the account |
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Clearance certificate (IHT30) |
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Completing the file notes |
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Future claims |
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Closing the Compass record |
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Notifying the taxpayer |
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Recording work done |
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Instalment Cases |
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Correspondence on closed cases |
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Chart - Nottingham |
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Chart - Edinburgh |
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Chart - Belfast |
Technical Support
Summary |
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Team developers |
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PCST |
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Team Managers |
File Management
Summary |
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Risk assessment sheets |
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BU dates |
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File examination |
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Lifetime transfers over the threshold |
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File 4 |
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File 7 |
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Form 405 (Death) |
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Forms 403, 403a and 405 (Lifetime) |
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Reminder following part payment |
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Clearance certificates |
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Guidance on closing cases quickly |
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Unadministered estates |
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What is yield? |
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Recording yield on non-death cases |
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yield |
Compass Notes
Introduction |
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Important notes |
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Potential complaint case |
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Valuation Office referrals |
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Valuation Office reports |
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Amendments |
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Loss on sale of shares claim (IHT 35) |
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Repayments |
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Shares and Assets Valuation |
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Actuarial Group |
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Technical Support Section (TSS) |
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Compliance Group referrals |
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Debt Management & Banking (DMB) |
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Pensions |
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Heritage |
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Telephone calls |
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Quick Succession Relief (QSR) |
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Grossing up |
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Interaction |
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Part payment |
