IHTM38104 - Dealing with the taxpayer in Debt Management & Banking (DMB): the next steps


The "next steps" will depend entirely on the outcome of your conversation with the taxpayer or their agent.

In most cases you will have agreed with the taxpayer or their agent how and by when the outstanding debt will be discharged with an agreement of the consequences should the taxpayers default.

During your conversation with a taxpayer or their agent you may conclude that:

  • a Notice of Determination ( IHTM38281) should issue immediately
  • a charge ( IHTM38121) should be registered against one or more of the freehold or leasehold properties comprised in the estate
  • a stop on any repayments of tax ( IHTM38182) should be registered with other HMRC offices
  • a stop on the transfer of stocks or shares ( IHTM38183) should be registered with a Company Registrar (NB This is not available on FE stocks and shares
  • a thorough investigation of the taxpayers financial position should commence with liaison with other HMRC offices ( IHTM38081)
  • a time to pay agreement ( IHTM38321) or contract settlement ( IHTM38341) should be negotiated
  • a legal mortgage should be registered in favour of R N Limited ( IHTM38261)
  • the tax and/or interest should be remitted ( IHTM38491)
  • the tax and/or interest is irrecoverable ( IHTM38491)

Whatever action you take and your strategy for the future conduct of the case should be recorded in the Debt Management Case Plan ( IHTM38041).