Your letter requesting information should set out clearly:
Your first review should be between one and two months later
depending on the complexity of the information required.
Exceptionally, if you are asking for a lot of information you
should extend this to three months.
Your first reminder should be accompanied by a copy of the
original letter. You should review for a reply after one month.
If you receive holding replies you will need to consider
whether they affect your reviewing. However, where the people from
whom you are seeking information indicate a specific problem or
issue that directly affects their ability to provide the
information in good time, you should speak to them by telephone and
establish a revised timetable. You should be flexible but ensure
that they are not simply stalling.
If after reviewing you have still not received the
information you should discuss with your manager whether a
IHTA84/S219 notice should be threatened and if so what sort of
deadline should be set.
You must then telephone the person you are seeking the
information from and:
If asked, you can refer to the potential financial penalties for
non-compliance with IHTA84/S219.
The verbal threat of issue of a IHTA84/S219 notice should be
confirmed in writing. Litigation Team must see the letter in draft
before you send it.