IHTM32024 - General approach to reviewing: delegated reminding
All progress chasing work is done by the caseworker. The one exception to this is reminding for payment, which is dealt with by AAs working in the Registry.
Use the following markings to identify the action required:
|
Action column code letters |
Action required |
|
BU (A) |
assess the next instalment of tax |
|
BU (C) |
reply to an official communication |
|
BU (P) |
payment |
|
BU (V) |
VO or SV |
|
BU DV(ack) |
VO acknowledgement |
If necessary you can combine the suffixes for example put BU (C/V) in the action column if you have both communication and valuation issues.
