IHTM23075 - Acknowledgements: should an enquiry be logged?


When the acknowledgement is received you should also consider whether to log an enquiry ( IHTM29012) if one is not logged already. The general rule is that the initial referral to the VOA ( IHTM23002), whether on the VOA 1 or VOA 2 ( IHTM23041), is not an enquiry at the outset. The decision on whether to register an enquiry should be made on receipt of the acknowledgement slip, as follows

  • no enquiry should be logged if the value offered by the taxpayer is accepted at the initial appraisal ( IHTM23222) stage
  • if the value offered is not accepted at the initial appraisal stage, you should log an enquiry at that stage, even if the value returned is accepted later
  • if the initial value offered is altered, and reported accepted, or agreed ( IHTM23147), at initial appraisal stage on the slip, register an enquiry at that time and report the relevant compliance yield (IHTM29306)