IHTM08056 - File movements: closing files


You will identify a file for closing because the caseworker will have amended the file status on the file cover to ‘C’. When you receive one of these files you should

  • change the file status on ALF ( IHTM03291) to closed
  • note on the file cover the destruction date provided by ALF
  • change the file location to store unless you are in Nottingham where
  • For Non-Death files - mark to Store
  • For Death files - mark to Closed Rack and set a BU review date 1 month ahead