IHTM08024 - Allocation of new
cases: pay band D work
The following areas of work are allocated to staff at pay band
D
- agricultural relief (
IHTM24000)
- business relief (
IHTM25131)
- grossing –up (
IHTM26121) on new cases (all E1’s
are trained on grossing up and where grossing is identified on E1
cases the E1 will continue with the case subject to their
manager’s agreement)
- interaction (
IHTM26101)
- chargeable lifetime transfers (
IHTM14000)
- complaints (
IHTM02241)
- cases with special needs
