IHTM03270 - File creation: completing form Entg 15


Caseworkers can use a form Entg 15 if they need to

  • create files
  • delete files (where there is a double reference)
  • convert or cancel files to another file (for example, when a lifetime file needs to be cancelled to a death file.

Completed forms are sent to file creation staff to create files or make the necessary changes to ALF (IHTM03291).

You need to take special care when writing complicated names (IHTM03272) or titles (IHTM03273) on the form.